Can you refund me?
Unfortunately, once a trade or sale has taken place on our site, it is permant and cannot be undone.
How long will it take to get my money?
Once you sell your item, funds are usually sent to your account instantly. However, in some rare cases it make take up to 24 hours. If you think your funds have been taking longer than expected to arrive, feel free to reach out to our support and they will check the status of your funds.
Is there anyway to get free skins?
Make sure you join our discord here https://discord.gg/YdmHnjWdxa and keep an eye out on the trading page for free giveaways to enter!
What happens if I overpay on a trade?
If you overpay on a trade, the difference will be added to your on site balance. You can use this balance to withdraw other items.
Help! I'm having issues trading.
Don't worry! We are here to help. Please make sure your steam profile is public, your steam mobile authenticator has been active for 7 days, and your tradelink is correct on your profile. If you're still having issues, please reach out to our support team so we can take a closer look.
Why are some items not accepted?
Due to market conditions we are not able to accept every skin, if you think you have a skin we should be accepting please reach out to our support team.
Why can't I see some of my items in my inventory?
Please try refreshing your inventory on our site.